websynapse
Blog URL http://www.websynapse.co.nz
Located Wellington, New Zealand New Zealand
Tags usability, intranet, UX, web, writing, interface, design
Website and intranet usability, user experience, UX, web writing, content management
Latest Blog Posts
- Blog page-turning mental model on Sep 16, 2009 in Blogging Website usability buttons mental model pages
My mental model of a blog as a reverse-chronological pile of paper, led me to switch the Older/Newer Entries buttons around on a popular Wordpress theme. No related posts.
- Blog page-turning mental model on Sep 16, 2009 in Blogging Website usability buttons mental model pages
My mental model of a blog as a reverse-chronological pile of paper, led me to switch the Older/Newer Entries buttons around on a popular Wordpress theme. No related posts.
- It’s about you, not us on Aug 22, 2009 in Web writing audience connection customer-centric customers language organisation-centric visitors
Visitors don't connect with organisation-centric language such as 'we' and 'our', as well as they do with customer-centric language, such as 'you' and 'your'. No related posts.
- It’s about you, not us on Aug 22, 2009 in Web writing audience connection customer-centric customers language organisation-centric visitors
Visitors don't connect with organisation-centric language such as 'we' and 'our', as well as they do with customer-centric language, such as 'you' and 'your'. No related posts.
- User names are often unnecessary on Jul 17, 2009 in User experience Website usability decisions identification login passwords signup user names
It’s the cornerstone of the login process: enter your email address, then choose your user name and password. But why the user name? User names are just one more piece of information we need to remember about ourselves. If your usual one is tak...
- User names are often unnecessary on Jul 17, 2009 in User experience Website usability decisions identification login passwords signup user names
It’s the cornerstone of the login process: enter your email address, then choose your user name and password. But why the user name? User names are just one more piece of information we need to remember about ourselves. If your usual one is tak...
- ‘No complaints’ is not 100% usability on Jun 30, 2009 in User experience Website usability complaints Usability testing user testing
Speaking with a survey application designer, I praised her and her team for the great web app they had made. Our team wanted to build an administrator’s front end for it, so we didn’t go mad or blind editing XML for each future survey. I...
